Shipping policy
Processing Time: All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates: Shipping costs are calculated at checkout based on the weight of your order and the shipping destination. We offer various shipping options, including standard and expedited shipping.
Delivery Times:
- Standard Delivery: 5-7 business days
- Expedited Delivery: 2-3 business days
Delivery times may vary based on your location and external factors such as weather and holidays.
Order Tracking: Once your order has shipped, you will receive an email with tracking information. You can track your order status on our website.
International Shipping: We currently offer international shipping to select countries. Please note that customs duties and taxes may apply and are the responsibility of the customer.
Lost or Damaged Items: If your order is lost or damaged in transit, please contact us within 7 days of delivery for assistance. We will work with you to resolve the issue.
Returns and Exchanges: For information on returns and exchanges, please refer to our Returns Policy section.
Contact Us: If you have any questions about shipping, please contact our customer service team at urbanprobags@gmail.com or +91 9643430555 .
Thank you for choosing Urban Pro Bags!